

HELP & SUPPORT
How should I take care of my own hair before wearing a wig?
Before you commit to wearing a wig or hair extension, be sure that your natural hair is in it's best shape. You should properly wash and condition your hair , trim your ends,and perhaps braid it to put in it the best protective form ever. I recommend that you wash and condition your natural hair at least weekly for best results.
Why should I wear a wig versus a hair weave?
Wigs are a very popular and safe alternative over extensions because of their versatility and ease. Many people will opt to have a human hair full wig sewn in because it will last, provides less stress on the hair, it's cost effective and you can change it as often as you like. In addition, wigs can either be sewn on or just worn daily. This provides a great opportunity to change up and look different.
How should I cleanse and condition my wigs and hair pieces?
To keep your wearable hair in tip top shape, you must use specially formulated hair care product designed to accommodate whichever fiber you are wearing or working with. There is no need to cleanse daily, but there are other steps necessary before or after each wear.
How should I handle styling my wigs?
One of the greatest benefits of synthetic wigs is that they require very little maintenance and do not have to be restyled after every wash. With synthetic hair you’ll want to steer clear of intense heat -- even a short burst of heat from an oven can cause irreparable fiber damage. If style versatility or daily styling routine is something you enjoy, human hair or heat-friendly synthetic hair is the way to go.
How should I manage my hair extensions ?
Human hair extensions need not be washed as frequently as our own hair; wash only when they start to look dull and lifeless. Use good quality shampoo and conditioning products. Wash and condition the hair in one direction, from top to bottom. Avoid washing hair upside down in the sink or scrunching on top of your head.
Does The Wig Dr. have a return policy or exchange policy?
Returns and Exchanges Policy Your satisfaction is important to us! 100% Exchange/Returns on purchases made within two weeks. The following must be met: If you are not completely satisfied with your purchase, you may return an eligible item for an exchange or refund* within two weeks of the shipment date. Returns/Exchanges received after two weeks are subject to a $15 re-stocking fee for each item. Returns/Exchanges are processed within 10 business days of receipt. Original shipping and handling fees can not be refunded. If you receive an item that is defective please call customer service and we will gladly exchange it and send it to you free of charge. If you are exchanging a product that you are not satisfied with, you will be responsible for the shipping costs both ways unless we are at fault for shipping a wrong or defective item. Refunds and exchanges will not be accepted after 30 days of the shipment date. The Wig Dr.has the right to refuse the return/exchange of any hair good based on the following reasons: 1. The merchandise must be returned/ exchanged in its original state. We can not accept wigs/hair pieces that have been used or worn, have loosened curls, have extremely large tangles, or emits odors. 2. The merchandise is damaged. 3. Pieces of the products are missing 4. It is past the acceptable return time of 30 days 5. Original tags and packaging are missing or damaged.
How long does shipping usually take?
Shipping generally takes 3-5 business days depending on the State that the product is being shipped to and the day the product is shipped. We do have overnight shipping available- just let us know!
How may I contact you?
I can be reached at (678) 600-4568 or via email at drgamble1972@gmail.com. You can also stop by our location at 595 Roswell Street Ste. D. Marietta GA 30066. Monday-Friday from 11-6 or Saturday from 9-6 Closed on Sunday.